The transfer time from the airport to your hotel is approximately one hour.

When travelling to the USA, British citizens require passports with an integrated chip (shown on the front by a small rectangular symbol beneath the word PASSPORT), valid beyond the return date from the USA. Visas are not normally required for entry, but visitors must apply for an ESTA online with US Immigration at least 72 hours before departure at www.cbp.gov/esta. The current charge is $40 for British Citizens. British subjects and anyone who has a criminal record or has ever been arrested should consult the US Embassy as a visa may be required. Note too that if you have visited North Korea, Iran, Iraq, Sudan, Syria, Libya, Somalia or Yemen since March 2011, or Cuba since 12 January 2021, or have dual nationality with any of these countries, you do require a US visa and cannot travel on the Visa Waiver Program.

British Citizens arriving into Canada by land from the USA require just their valid passport which must remain valid until your return back to the UK.

Visit www.gov.uk/foreign-travel-advice to find out the latest Foreign And Commonwealth Office travel advice for your holiday destination, as well as information about passports and visas.

Gratuities are a way of life in North America, and it is generally accepted that they form part of a person's earnings. The customary gratuity for a coach driver is about $5 per person per day, and for a Tour Manager is about $7 per person per day.

It is normal to tip 15-20 per cent of the bill for a taxi or in a restaurant, and to leave a dollar or so per drink in a bar.

You are permitted to take one suitcase per person on the aircraft, which should not exceed 23kg.

If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.

The majority of our tours involve a certain amount of walking, including a short walk from the coach stop to the town, attraction or venue you're visiting. If you are bringing a wheelchair, please let us know at the time of booking so that appropriate arrangements can be made.

Occasionally, for operational reasons, we may have to change the order of the excursions on your holiday. The final day-by-day itinerary will be confirmed on your Final Travel Documents, which you will receive approximately three weeks prior to your departure.

Should circumstances require, we reserve the right to accommodate you in alternative hotels, of a similar standard, nearby. Full details of your hotels will be sent with your Final Travel Documents.

We sometimes need to combine transfers to and from your hotel. We always try to keep any wait to a minimum, but you may be asked to wait at the airport for up to an hour, while other incoming flights arrive, before the transfer to your hotel. Similarly, we may need to transfer you back to the airport up to three hours before your flight home departs.