Please note, during your time in Mombasa you’ll have a representative only during transfers and excursions, not on leisure days. You’ll have a 24/7 contact number during your time in Mombasa.

When packing for a safari, it's important to keep in mind that you'll be travelling in areas where the terrain may be rough and the weather unpredictable. Therefore, it's essential to pack practical and comfortable clothing suitable for the climate, including sturdy walking shoes or boots, light layers for warm days, and warmer layers for chilly nights.

It's also worth noting that many safari vehicles have limited storage space, so it's best to use soft luggage such as duffel bags or backpacks instead of hard-shell suitcases, which can be difficult to fit into the vehicle.

In addition to clothing, it's important to bring sun protection such as hats, sunglasses, and sunscreen, as well as insect repellent and medication for any specific health needs. Finally, don't forget to pack a good camera and binoculars to capture all the incredible wildlife sightings!

Occasionally, for operational reasons, we may have to change the order of the excursions on your holiday. The final day-by-day itinerary will be confirmed on your Final Travel Documents, which you will receive approximately three weeks prior to your departure.

British Citizens require an Electronic Travel Authorisation (ETA) to travel to Kenya, which can be applied for online. We will send you details prior to travel. Passports must be valid for six months from your date of entry into Kenya, and have two adjacent blank pages available for arrival in Kenya.

Visit www.gov.uk/foreign-travel-advice to find out the latest Foreign And Commonwealth Office travel advice for your holiday destination, as well as information about passports and visas.

You are permitted to take one suitcase per person on the aircraft, which should not exceed 23kg.

If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.

The majority of our tours involve a certain amount of walking, including a short walk from the coach stop to the town, attraction or venue you're visiting. If you are bringing a wheelchair, please let us know at the time of booking so that appropriate arrangements can be made. In many developing countries access is sometimes not as easy as at home. Should you have walking difficulties, getting around monuments and attractions may be harder and, in some cases, impossible. Should you have any concerns whatsoever please do contact us prior to travel.

Should circumstances require, we reserve the right to accommodate you in alternative hotels, of a similar standard, nearby. Full details of your hotels will be sent with your Final Travel Documents.